Dear Valued Customer,
Here is a list of frequently asked questions for your convenience.
- Which locations does Pet Club SA ship to?
- South Africa only. Customers from outside of South Africa must contact us before placing an order to make the appropriate shipping arrangements.
- During what time of the day and which day can I expect my order?
- All deliveries take place from Monday to Friday between the hours of 08h00 to 17h00. Please ensure you are available at the address provided for delivery, as re-delivery charges may apply if you are unavailable to accept your order.
- What are the payment methods available for my purchases?
- PayFast for secure online Credit Card, Cheque Card, Instant EFT, Bitcoin, MasterPass or Debit Card payment methods
- Does any order qualify for the R500 free shipping?
- Generally most orders qualify for free shipping
- Please see shipping terms and conditions for complete details
Thanking you for your continued support.
Pet Club SA